{"xsrfToken":"6c1f2392f3194cc096ef663351383ab8155bdcfb_lout","branding":{"id":"3","key":"sdcrb","name":"Support / Service Desk CRB","portalBaseUrl":"/servicedesk/customer/portal/3"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/3ed358d5-ab4e-45c7-8583-00b82f44d4db/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzMjkxZjI5YS01OTM0LTRlYmQtOGEyNi00NTI2MmJjOWI2NTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjNlZDM1OGQ1LWFiNGUtNDVjNy04NTgzLTAwYjgyZjQ0ZDRkYiI6WyJyZWFkIl19LCJleHAiOjE3MzQ4MDIyODIsIm5iZiI6MTczNDgwMTY4Mn0.SyDwioYUCT-I436w22ceghrT7MnGJnULnsblcuc3BWQ&client=3291f29a-5934-4ebd-8a26-45262bc9b659&mode=fit","logoId":"3ed358d5-ab4e-45c7-8583-00b82f44d4db","isLogoAvailable":true,"helpCenterTitle":"Willkommen beim Support / Service Desk CRB","sharedPortalName":"Support / Service Desk CRB","userInitialAnnouncementHeader":"Supportzeiten","userInitialAnnouncementMessageWiki":"<p>Montag bis Donnerstag: 08:00 - 12:00 / 13:30 - 17:00 | Freitag und vor Feiertagen: 08:00 - 12:00 / 13:00 - 16:00</p>","translations":{"it-IT":{"helpCenterTitle":"Benvenuti al Support / Service Desk CRB","sharedPortalName":"Support / Service Desk CRB","announcementHeader":"Orari di assistenza","announcementMessage":"Da lunedì a giovedì: 8:00 - 12:00 / 13:30 - 17:00 | Venerdì e prefestivi: 8:00 - 12:00 / 13:00 - 16:00","localeDisplayName":"Italienisch (Italien)"},"de-DE":{"helpCenterTitle":"Willkommen beim Support / Service Desk CRB","sharedPortalName":"Support / Service Desk CRB","announcementHeader":"Supportzeiten","announcementMessage":"Montag bis Donnerstag: 08:00 - 12:00 / 13:30 - 17:00 | Freitag und vor Feiertagen: 08:00 - 12:00 / 13:00 - 16:00","localeDisplayName":"Deutsch (Deutschland)"},"fr-FR":{"helpCenterTitle":"Bienvenue chez Support / Service Desk CRB","sharedPortalName":"Support / Service Desk CRB","announcementHeader":"Heures d'assistance","announcementMessage":"Du lundi au jeudi: 08h00 - 12h00 / 13h30 - 17h00 | Le vendredi et la veille de jours fériés: 08h00 - 12h00 / 13h00 - 16h00","localeDisplayName":"Französisch (Frankreich)"},"en-GB":{"helpCenterTitle":"Welcome to the CRB Support / Service Desk","sharedPortalName":"CRB Support / Service Desk","localeDisplayName":"Englisch (Vereinigtes Königreich)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"de-DE","portalThemeColor":"#7e7a64","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/19065b75-ddbd-41c0-8969-f71bd3170e61/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzMjkxZjI5YS01OTM0LTRlYmQtOGEyNi00NTI2MmJjOWI2NTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjE5MDY1Yjc1LWRkYmQtNDFjMC04OTY5LWY3MWJkMzE3MGU2MSI6WyJyZWFkIl19LCJleHAiOjE3MzQ4MDIyODIsIm5iZiI6MTczNDgwMTY4Mn0.4pDAwXPClVMGuzVK48dwWlq8Pl716EbbZI-6aQYBZ8I&client=3291f29a-5934-4ebd-8a26-45262bc9b659&height=300&mode=fit","bannerMediaApiFileId":"19065b75-ddbd-41c0-8969-f71bd3170e61","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"sdcrb","projectId":10084,"serviceDeskId":3,"name":"Support / Service Desk CRB","description":"<p>Willkommen! Sie können über die bereitgestellten Optionen eine Support-Anfrage erstellen.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":true,"reqTypes":[{"id":"12","name":"Einen Fachexperten fragen","descriptionHtml":"<p>Unter diesen Links können die <a href=\"https://www.atlassian.com/de/legal/user-notice#atlassian-user-notice\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Nutzungsbestimmungen</a> und die <a href=\"https://www.atlassian.com/de/legal/privacy-policy#what-this-policy-covers\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Datenschutzerklärung</a> des hier angewendeten Tools von Atlassian eingesehen werden.</p>","callToAction":"Einen Fachexperten fragen","introHtml":"<p>Sie haben technische oder fachliche Fragen? Hier können Sie diese einreichen.</p>","icon":10491,"iconUrl":"https://crbcloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[5],"key":""},{"id":"13","name":"Problem oder Fehler melden","descriptionHtml":"<p>Unter diesen Links können die <a href=\"https://www.atlassian.com/de/legal/user-notice#atlassian-user-notice\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Nutzungsbestimmungen</a> und die <a href=\"https://www.atlassian.com/de/legal/privacy-policy#what-this-policy-covers\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Datenschutzerklärung</a> des hier angewendeten Tools von Atlassian eingesehen werden.</p>","callToAction":"Problem oder Fehler melden","introHtml":"<p>Sie haben Probleme oder Fehler festgestellt? Hier können Sie diese melden.</p>","icon":10466,"iconUrl":"https://crbcloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[5],"key":""},{"id":"14","name":"Anfrage per E-Mail","descriptionHtml":"","callToAction":"Anfrage per E-Mail","introHtml":"<p>Anfrage von Ihrem E-Mail-Support-Kanal erhalten.</p>","icon":10527,"iconUrl":"https://crbcloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"15","name":"Internen Vorfall melden","descriptionHtml":"","callToAction":"Internen Vorfall melden","introHtml":"<p>Hier kannst du einen Vorfall melden.</p>","icon":10476,"iconUrl":"https://crbcloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[],"key":""},{"id":"17","name":"Test","descriptionHtml":"<p>Unter den nachfolgenden Links können die <a href=\"http://atlassian.com/legal/user-notice#trello-user-notice\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Nutzungsbestimmungen</a> und die <a href=\"http://atlassian.com/legal/privacy-policy\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Datenschutzerklärung</a> des hier angewendeten Tools von Atlassian eingesehen werden.</p>","callToAction":"Test","introHtml":"<p>Sie haben technische oder fachliche Fragen? Hier können Sie diese einreichen.</p>","icon":10550,"iconUrl":"https://crbcloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""}],"reqGroups":[{"id":5,"name":"Standart"}],"orderMapping":{"5":[12,13]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"8db9ad69-38d1-31c6-8719-3ed3ac7b6c76","appLinkName":"System Confluence","appLinkUrl":"https://crbcloud.atlassian.net/wiki","spaceKey":"SMK","spaceName":"Wissensdatenbank extern","spaceUrl":"https://crbcloud.atlassian.net/wiki/spaces/SMK","isServer":false},"labels":[],"projectKey":"SDCRB","serviceDeskId":3,"kbLinkDomainURLs":["https://crbcloud.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SDCRB","userLanguageHeader":"Öffnungszeiten Weihnachten und Neujahr","userLanguageMessageWiki":"<p>Die CRB-Geschäftsstellen bleiben vom 23. Dezember 2024 bis 5. Januar 2025 geschlossen. <br> Ab 6. Januar 2025 sind wir gerne wieder für Sie da.</p>","defaultLanguageHeader":"Öffnungszeiten Weihnachten und Neujahr","defaultLanguageMessage":"Die CRB-Geschäftsstellen bleiben vom 23. Dezember 2024 bis 5. Januar 2025 geschlossen. \nAb 6. Januar 2025 sind wir gerne wieder für Sie da.","defaultLanguageDisplayName":"Deutsch (Deutschland)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzMjkxZjI5YS01OTM0LTRlYmQtOGEyNi00NTI2MmJjOWI2NTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA4NCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3MzQ4MDI4ODIsIm5iZiI6MTczNDgwMTY4Mn0.0XHD46VZZFPldwOnF_M0h_qldItcU5ycFh4ZZKBf5NM","targetCollection":"upload-project-10084","endpointUrl":"https://api.media.atlassian.com","clientId":"3291f29a-5934-4ebd-8a26-45262bc9b659","tokenDurationInMins":20}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=crbcloud","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"6c1f2392f3194cc096ef663351383ab8155bdcfb_lout","baseUrl":"https://crbcloud.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://crbcloud.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["Januar","Februar","März","April","Mai","Juni","Juli","August","September","Oktober","November","Dezember"],"monthsShort":["Jan","Feb","Mär","Apr","Mai","Jun","Jul","Aug","Sep","Okt","Nov","Dez"],"weekdaysShort":["So","Mo","Di","Mi","Do","Fr","Sa"],"weekdays":["Sonntag","Montag","Dienstag","Mittwoch","Donnerstag","Freitag","Samstag"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"3291f29a-5934-4ebd-8a26-45262bc9b659","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"e1ede5a4b7ad4bfa9d748ea71e4bc2ef","siteDefaultLanguageTag":"de-DE","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}